How can we help you?

You can pay securely by credit card (Visa, Mastercard, Maestro, American Express), Apple Pay, Google Pay, Shop Pay, PayPal, Bancontact or Klarna. With Klarna you can also pay later.

Once you've placed your order, you can no longer change the address yourself. Contact us right away at info@snoozella.com or via the chat, and we'll see what's still possible.

Yes, straight after your order you'll receive an order confirmation by email. Didn't get anything? Check your spam folder or email us at info@snoozella.com.

Contact us as soon as possible. If your order hasn't shipped yet, we can usually still cancel it. Already on its way? Then you can simply return it once you've received it.

Orders placed before 6 pm on a weekday are shipped the same day. Delivery usually takes 1 to 2 working days. Once your order has shipped, you'll receive an email with a Track & Trace code.

Shipping within the Netherlands and Belgium is always free, with no minimum order value.

Yes, we deliver in the Netherlands and Belgium. In both countries shipping is free and the same delivery time applies.

As soon as your order has shipped, you'll receive an email with a Track & Trace code. You'll also find the code in your account.

Email us at info@snoozella.com with your order number and, in case of damage, a few photos. We'll look into it for you and find a solution.

You can try your duvet for 30 nights. Not happy? You can return the duvet even after opening it and get your money back. The return label costs €6.95.

Log in to your account and click Request return. After review, you'll receive the return label by email. Stick the label on your parcel and drop it off at a post office. Once we've received and checked your return, we'll refund you within 10 working days via the same payment method.

Also read our return policy.

Direct exchanges aren't possible. You return the product and receive a refund or a gift card, which you can use to order again. Received the wrong size or colour? Then please contact us.

A return label costs €6.95. You'll get the purchase price of the products back. If you return your entire order, we'll also refund the original standard shipping costs.

Once we've received and checked your return, we'll refund you within 10 working days via the same payment method. Paid with Klarna and haven't paid the invoice yet? Then Klarna will adjust your invoice.

Yes. That's exactly what the 30-night sleep trial is for. If you're not happy with the duvet, you can return it even after opening it. Please send it back complete and well packed.

With a Snoozella duvet, the cover is attached to the filling. So you'll never have to wrestle with a duvet cover again. To freshen it up, simply put the whole duvet in the washing machine.

No. You just use your own fitted sheet and pillowcases, as you're used to.

The ComfyBed and the ComfyBed Duo have warmth rating 2 and a 300 g/m² filling. They feel light and are warm enough for most nights, all year round. Tend to feel the cold in winter? Then add a throw.

They are equally warm and have the same filling. The ComfyBed Duo has a different colour on each side, so you can flip it over for a new look. The ComfyBed is the same colour on both sides.

The fabric is 100% microfibre. The filling is 100% siliconised hollow microfibre. The duvet is OEKO-TEX® certified and non-iron.

Wash the whole duvet in the washing machine at max. 60 °C and around 1000 rpm. Then tumble dry on a normal programme or hang it on the line. Shake it out well after drying. You'll find all our tips in our washing instructions.

This is the minimum drum capacity per size: 140x200 and 160x200 cm: 5 kg, 200x200 cm: 7 kg, 240x200 cm: 10 kg. Is your machine too small? A launderette with large machines is a good solution.

Just as often as a regular duvet cover: the usual advice for bedding is once a week, and at least once every two weeks. With a second duvet you always have a clean one on the bed.

Choose a duvet that is at least 40 cm wider than your mattress. Not sure? Check our size guide.

Our duvets are hypoallergenic and OEKO-TEX® certified. Because you can regularly wash the whole duvet at up to 60 °C, your bed stays clean and fresh.

Yes, all our duvets come with a 1-year manufacturer's warranty. Received a defective product? Please contact us first and we'll find a suitable solution together. You'll find more information on our warranty page.